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ServiceAI chatbots

AI chatbot development company in Chennai, trained on your business.

We build AI chatbots for your website and WhatsApp that answer in English, Tamil and Hindi using your own information: services, timings, policies and the prices you choose to share. They book appointments and hand the chat to your team when a person is needed.

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English, Tamil and HindiWebsite and WhatsAppHandover to your team
What we build

What do our chatbots do?

  • Website chatbot

    A chat window on your site that answers visitors at any hour and turns questions into enquiries.

  • WhatsApp chatbot

    The same assistant on the official WhatsApp Business API, where most of your customers already are.

  • Answers from your knowledge

    Trained on your FAQs, brochures, service lists and policies. If the answer is not there, it says so instead of guessing.

  • English, Tamil and Hindi

    Replies in the language the customer writes in. Telugu and Malayalam can be added.

  • Bookings and enquiries

    Offers free slots from your calendar and books the appointment, or captures the enquiry with the details you need.

  • Handover to your team

    Passes the chat to a person on request or when it is unsure, with the full conversation attached.

How it works

How does a chatbot project work?

  1. 1STEP 01

    Free audit

    We look at the questions you get most and where customers wait for replies.

  2. 2STEP 02

    Gather knowledge

    We collect your services, FAQs and policies, and agree the rules and the handover.

  3. 3STEP 03

    Build and test

    We build the chatbot for your website and WhatsApp and test it in each language.

  4. 4STEP 04

    Launch and improve

    We go live, review conversations with you and fill any gaps in what it knows.

Accuracy

How do we keep the answers accurate?

A chatbot is only as good as what it knows. We start from your real information, write clear rules for what it may and may not say, and test it with the questions your customers actually ask, in each language.

Before launch, you try it yourself and approve the answers. After launch, we review conversations with you, add what is missing and tighten the rules, so it becomes more useful over time.

Who it is for

Which Chennai businesses is it for?

  • Clinics and hospitalsDoctor timings, appointment booking and directions. It never gives medical advice; clinical questions go to staff.
  • Real estateProject details, availability questions and site visit booking, day and night.
  • Retail and e-commerceProduct questions, order status and store timings, in the customer's own language.
  • Service businessesCoaching centres, salons, consultants and repair services answering enquiries and booking slots.
Related

Works well together.

AI Front DeskAnswers every website, WhatsApp and email enquiry in seconds, day and night.Learn more →AI Revenue EngineChases quotes, re-engages old leads and asks for reviews.Learn more →AI Voice WorkforceAI phone agents that answer and make calls. Launching soon.Learn more →AI Customer ExperienceSupport on WhatsApp, chat and email from your own knowledge. Launching soon.Learn more →AI automationLead follow-up, bookings, documents and reports that run by themselves.Learn more →WhatsApp automationChatbots, opt-in broadcasts and payments on the official API.Learn more →Website designFast, mobile-first sites with enquiry forms connected to WhatsApp.Learn more →App developmentiPhone and Android apps for customers or staff.Learn more →
Talk to us directly.You speak with our team directly, not a call centre. Call or WhatsApp +91 98844 37353, or email hariprathish@originpixel.in.
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Questions

Good to know.

Straight answers to what business owners ask us most. Anything else, ask us directly.

Free callTalk it through with us.Tell us what you need. We will tell you honestly what we would do and how long it takes.
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01What is the difference between an AI chatbot and a rule-based bot?

A rule-based bot follows fixed menus and buttons. An AI chatbot understands questions written in everyday language, answers from your business information and still follows strict rules about what it must not say.

02Can the chatbot reply in Tamil and Hindi?

Yes. It replies in the language the customer writes in. We usually set up English, Tamil and Hindi, and can add Telugu and Malayalam.

03Where does the chatbot get its answers?

From the information you give us: your FAQs, service lists, brochures, timings and policies. If a question is not covered, it does not guess. It offers to connect the customer with your team.

04Can it book appointments?

Yes. It can offer free slots from your calendar, book the appointment and send a confirmation, or collect the details your team needs to call back.

05How does the handover to staff work?

When a customer asks for a person, or the chatbot is not sure, your team gets an alert with the full conversation. A person can then reply in the same chat.

06How long does it take to build an AI chatbot?

Most chatbots take 2 to 4 weeks, depending on how much it needs to learn, the languages and the tools it connects to. If you need an AI receptionist quickly, the AI Front Desk goes live in 7 days.

07How much does an AI chatbot cost?

It depends on the channels, the languages, the tools involved and how many conversations you expect. We give you a clear quote after a free call, and everything is agreed up front before work starts.