Your questions, answered.
Short, factual answers about our AI solutions, websites, apps, branding and content, and about working with Origin Pixel Solutions from Chennai.
02Can an AI receptionist book appointments?
Yes, the AI Front Desk offers real open slots from your Google or Outlook calendar and books the appointment for the customer. For clinics it can book by doctor, branch or service, and reminders are sent before each visit.
03Which channels does the AI Front Desk work on?
The AI Front Desk works on your website chat and forms, WhatsApp Business and email, and missed-call follow-up is also available. Every lead, chat and booking appears in one owner dashboard.
04What happens when the AI does not know an answer?
It never guesses: it tells the customer a team member will follow up and alerts your team straight away. In clinics, every medical or clinical question goes to staff, and the AI never gives medical advice.
05What is the AI Revenue Engine?
The AI Revenue Engine is an automatic follow-up system from Origin Pixel Solutions that chases quiet leads and quotes, sends booking reminders and asks happy customers for reviews on WhatsApp, email and SMS. It also brings old and lost leads back into conversation, and it includes the AI Front Desk.
06Will automated WhatsApp follow-ups annoy my customers?
No, the AI Revenue Engine sends at most three follow-ups per lead and stops the moment the customer replies or books. Anyone who replies STOP gets no more messages, and every message is written and approved with you before launch.
07Does the AI Revenue Engine work with my CRM?
Yes, it can read and update leads in common CRMs, or you can use the built-in dashboard if you do not have one. Every message and follow-up is logged on the lead's timeline.
08How long does it take to set up the AI Front Desk or AI Revenue Engine?
The AI Front Desk goes live in 7 days, and the AI Revenue Engine, which includes the AI Front Desk, goes live in 14 days. The AI Front Desk needs about two hours of your time in total, for the kick-off call and testing.
Websites and mobile apps.
How we design and build websites, web apps and iPhone and Android apps.
09How long does it take to build a business website?
Most business websites built by Origin Pixel Solutions take 2 to 6 weeks, depending on the number of pages and features. The timeline is agreed with you before work starts.
10Can I update my website myself after launch?
Yes, every website is set up so you can change text, images and offers yourself. We show you how before handover.
11Can my website reply to enquiries automatically?
Yes, the AI Front Desk can be connected to your website so every enquiry gets a reply in seconds and qualified leads are booked into your calendar. Enquiry forms can also be sent straight to the right person on WhatsApp or email.
12How long does it take to build a mobile app?
Most mobile apps take 6 to 12 weeks for the first version, depending on the features. We keep the first version small and useful and agree the scope with you before we start.
13Do you build apps for both iPhone and Android?
Yes, Origin Pixel Solutions builds apps for both iPhone and Android, and every app comes with an admin panel for your team. We test on real devices and help publish the app to the app stores.
Branding and content.
Logo and brand identity design, and planned content written in your voice.
14How long does a branding project take?
Most branding projects take 2 to 4 weeks, from the first discovery call to the final files. The work runs through discovery, concepts, refinement and delivery.
15What is included in a brand identity?
A brand identity from Origin Pixel Solutions includes a logo system, colour palette, typography, brand guidelines, everyday templates and all files in the formats your printer and web team need. An existing logo can be refreshed instead of replaced.
16What kind of content does Origin Pixel Solutions create?
Origin Pixel Solutions plans and creates social posts, blog articles, newsletters, short video scripts and website copy in your brand voice, based on a monthly content calendar. Each piece is delivered ready to publish.
17Do I approve content before it is published?
Yes, you approve the monthly plan and every piece before it is published. Nothing goes out without your sign-off.
Working with Origin Pixel.
Where we are, who we work with, how pricing works and how to get started.
18Where is Origin Pixel Solutions based?
Origin Pixel Solutions is an AI automation and development company based in Chennai, Tamil Nadu, India. Clients work with our team directly, not a call centre or a reseller.
19How much does Origin Pixel Solutions charge?
Prices depend on the scope of each project, so Origin Pixel Solutions gives you a clear quote after a free call instead of publishing a price list. Everything is agreed up front before work starts, so there are no surprises.
20Does Origin Pixel Solutions offer SEO, ads or social media management?
No, Origin Pixel Solutions does not offer SEO services, ads management or social media management. It focuses on AI automation and AI agents, the AI Front Desk and AI Revenue Engine, websites, apps, branding, and content creation and planning.
21Who owns the data and accounts?
You do: your data stays in your own accounts, and you can export everything at any time with no lock-in. We use client data only to run the service and keep it confidential.
22Do I need to sign a long-term contract?
No, monthly services have a 3-month minimum term and then continue month to month with 30 days' notice. Setup fees are paid half at sign-up and half at go-live, as set out in our terms of service.
23How do I get started with Origin Pixel Solutions?
Book a free call or message +91 98844 37353 on WhatsApp, and we will look at how you work today and tell you honestly what we would do first. You can also email hariprathish@originpixel.in.